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Buying a Pole is simple. Choose the size best for your height (see sizing chart), choose the build option that suits your budget and style, choose the color or finishing and then put the product to the shopping cart. From the shopping cart, continue to checkout, fill your information, choose the payment method you prefer and complete the order. After the order is complete, you will receive a confirmation email of your order. Last updated: 31/08/2020

Table of contents:

  1. Shipping
  2. Customer service
  3. Ordering
  4. Payment options
  5. Delivery
  6. Bikes
  7. Build options
  8. Colours
  9. Sizing

 

We ship worldwide and have a worldwide guarantee

We ship worldwide. If we have the bike in stock, you will be shredding in no time, and when you purchase the Pole bike, you will get to benefit the Scandinavian consumer privileges. In Finland, the laws protect our customers, meaning that we are responsible for a warranty for the frame (liability for defects).

We want to give you the best advice and experience

Buying a bike should be a pleasurable experience. You have put in hours of checking reviews, reading websites, test riding bikes and getting people’s opinions, so now it’s time to bite the bullet and get the bike of your dreams. You have worked hard and drooled over getting a new bike, and it is our personal goal to deliver the best possible product and service. We will personally strive to provide you with the best possible individual service. Please feel free to contact us; there is no such thing as a stupid question for us. We are serious when it comes to mountain bikes. When we are not working on bringing you the best possible bike in the world, we are thinking of when is the next time we will get to ride our Pole bikes.

When it comes to selling our bikes, we want to make sure that you get the right bike for the right type of riding that you do. If you are not sure what you need, you can contact us for help, advice and expert opinion. We also have a very supportive Facebook community group, called Pole Bicycle Riders Group. This Facebook group is also very helpful on questions and a great place to share your experiences with your Pole bike(s).

COVID-19 note: The pandemic has made us much busier than usual therefore we are not able to answer all questions as fast as normal. All questions will get answered in time. Thank you for your understanding. Read more…

Ordering

You have made that big decision, and now you want the bike of your dreams, the extension of your life. We have made it very easy for you to order that dream. From our secure Pole web store, you can select the bike or frame in the color and size of your choice, and we will send it directly to you anywhere in the world. When you receive your bike, you just put it together go out and hit the trails and know that you have just bought the best bike in your life ever.

Every bike ordered, has been pre-built and quality checked by us, Pole Bicycles. With the order, you will receive a certificate that the bike has been approved for riding. In the case of human error, you are, of course, entitled to get a replacement or compensation.

Using discount codes

During some campaigns, you may have found a coupon code that grants you a discount of some sorts. You’ll find the input field for the discount code from our cart-page.

Payment options

Purchases made on the Pole Online Store are paid through a secure gateway. After completing the purchase, you need to follow the instructions given by the payment service provider. When the payment has been confirmed, the order will be processed.

Available secure payment providers

Available payment options

  • Credit / debit card
  • Paypal
  • Pay in parts (Scandinavia only)

Please note, that available payment methods and options depend on your location.

Delivery options

We ship orders daily from our headquarters/factory in Muurame, Finland. Shipments in Finland are shipped by Matkahuolto or picked up from our factory. Shipping outside of Finland depends on customers choice of delivery method. All our shipments leave straight from our HQ/factory and are followed by barcode or other tracking method provided by the forwarder. Because of shipment tracking, the customer is able to track the location of the shipment at all times. Shipments outside of Finland will be delivered directly to the customer address. Delivery time depends on location and customers choice of delivery method. Cost of delivery abroad depends on location and delivery method.

COVID-19 may cause delays on shipments. We are able to arrange special delivery methods that are usually much faster and more reliable but cost more also. If you are willing to get a special delivery, please contact us after the purchase and let’s make it happen.

Our products in short

Evolink 140

  • Type: Trail & light enduro full suspension
  • 140mm rear travel / 150 or 160mm travel front
  • 29″ wheels

Very capable trail / light enduro mountain bike with high value for money. Evolink 140 was “the original” Evolink that put Pole on the map in global MTB markets back in 2017. If you would choose Stamina 140 over Stamina 180 but your budget is not up for it, Evolink 140 would be a great choice for you.

Evolink 158

  • Type: Enduro & all-mountain
  • 158mm rear travel / 170-180mm front travel
  • 29″ wheels

The big brother of Evolink 140, aimed for the riders looking at enduro style riding and bike parks. Evolink 158 has 158mm of rear travel and generous 180mm front travel. The geometry supports all-mountain riding well. Evolink 158 climbs and pedals amazingly, thanks to its progressive design. Choose this bike, if your budget is not up for the Stamina 180.

Machine

  • Type: Enduro, all-mountain, trail
  • 160mm rear travel / 180mm front travel
  • 29″ wheels

Machine was our first CNC machined bike and started the new era for our bikes and the industry. Machine also won the Design & Innovation award back in 2019. The frame geometry follows Pole’s notoriously long and slack geometry with a steep seat tube for better climbing. Stamina 180 is the evolution of Machine. If you are looking at buying Machine, we suggest you look at the Staminas instead.

Stamina 140

  • Type: Trail & light enduro
  • 140mm rear travel / 140-150mm front travel
  • 29″ wheels

Stamina 140 is made for the active and action-packed trails, fast descending and easy climbing. It is at its best on such trails and features that can be found from the loamy countryside of the UK, flowy needle tracks of the Scandinavia, endless dusty paths of California, 30-second ripper laps at the hill you might live next to, and the paths and tracks over bedrock, smoothened by the ice age. Stamina 140 is for riders with active style, wanting to get everything off the small and medium features they ride by. It’s a perfect playmate.

Stamina 180

  • Type: Superbike (Enduro, all-mountain, trail)
  • 180mm rear travel / 180mm front travel
  • 29″ wheels

The ultimate mountain bike. Stamina 180 is agile, forgiving and inspiring confidence. It feels like you have a magic carpet underneath you when you ride the trails with this beast. One would think that such a long travel bike has compromised the pedalling efficiency, but that is not the case here. We can say that Stamina 180 pedals extraordinary well flat and uphill and its amazing on technical climbs. We describe the bike unbelievable.

Taival

  • Type: Trail & enduro, hardcore hardtail
  • rigid rear / 140-160mm front travel
  • 29″ wheels
  • Steel

Taival is Pole’s statement to hardcore hardtail mountain bikes. It’s made from high modulus Chromoly steel. The geometry of Taival follows Pole’s original long and slack design.

Taiga

  • Type: Fatbike
  • 26″ tires OR 29+” tires
  • rigid or with a suspension fork
  • Type of riding: Trail & enduro oriented fatbiking

Would you like to go on epic adventures, explore, experience freedom? The Fatbike was designed for riding on snow, swamps, and sand. The fat bike was once catered to a narrow field of riders, but today it has become an everyday bike. It is not unusual to see a fat bike on your local trails or even at a bike park.

Tomu

  • Type: Dirt jump & street
  • rigid rear / rigid fork OR 100mm travel
  • 24″ OR 26″ wheels
  • steel

Want to learn tricks and jibs? Tomu is our dirt jumper, created together with Antti Rissanen – A man who made the first Cashroll and Double Flair -tricks in the world on a mountain bike.

Build options

All our bikes can be bought either as a frameset (frame and hardware only)  or as a complete build. For full suspension bikes, one is able to choose a frame with shock matching best for his/hers needs. Prices vary from option to option. Full list of components included with the package can always be found from the product page.

On complete bikes, we have been using the naming convention of TR, RT, BP, EN & LE;

  • TR is the lightest (for the budget, not in weight) set of components, so-called standard-level components. Remember, our entry-level standard is much higher than commonly used in the industry. Price level 1/4.
  • RT is very similar to TR, but has burlier suspension. Price level 2/4.
  • BP has entry-level drivetrain but is equipped with components more suitable for bike parks. Price level 2/4.
  • EN is the high-end build, aimed for the enduro racing. With EN build, the components are not the limiting factor. Price level 3/4.
  • LE stands for the Limited Edition. LE builds are built with components like Trickstuff Maxima brakes and titanium cranks. Price level 4/4.

Colours

See the full colour map from the image below. Please note, that Polar Blue, Velvet Black, Pepper Red and Taiga Yellow are our standard colours and rest are occasional specialities.

Sizing

Sizing is simple: Match your height to the chart below. When you are in the middle of two sizes, think like this: Smaller alternative = agility and playfulness / larger alternative = stability & speed control.

Pole Bikes Sizing from small to xl

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