How to buy a Pole bike
Buying a Pole is simple. Choose the size best for your height (see sizing chart), choose the build option that suits your budget and style, choose the color or finishing and then put the product in the shopping cart. From the shopping cart, continue to checkout, fill in your information, choose the payment method you prefer, and complete the order. After the order is complete, you will receive a confirmation email of your order.
We sell directly to customers globally via our online webshop. If you are a business or a business customer and would like to purchase a product from us, please contact us directly at helpdesk@polebicycles.com before proceeding with your order via the website.
Table of contents:
We ship worldwide and have a worldwide guarantee
We ship worldwide. If we have the bike in stock, we’ll have you shredding in no time. When you purchase a Pole bike, you will also get to benefit from the Scandinavian consumer privileges. In Finland, the laws protect our customers, meaning that we are responsible for a warranty for the frame (liability for defects).
We want to give you the best advice and experience
Buying a bike should be a pleasurable experience. You have put in hours of checking reviews, reading websites, test riding bikes, and getting people’s opinions, so now it’s time to bite the bullet and get the bike of your dreams. You have worked hard and drooled over getting a new bike, and it is our personal goal to deliver the best possible product and service. We will personally strive to provide you with the best possible individual service. Please feel free to contact us; there is no such thing as a stupid question for us! We are serious when it comes to mountain bikes. When we are not working on bringing you the best possible bikes in the world, we are thinking of when is the next time we will get to ride our Pole bikes.
When it comes to selling our bikes, we want to make sure that you get the right bike for the right type of riding that you do. If you are not sure what you need, you can contact us for help, advice, and expert opinion. We also have a very supportive Facebook community group, called Pole Bicycle Riders Group. This Facebook group is very helpful at answering your questions and a great place to share your experiences with your Pole bike(s).
COVID-19 note: The pandemic has made us much busier than usual therefore we are not able to answer all questions as fast as normal. All questions will get answered in time. Thank you for your understanding. Read more…
Ordering
You have made that big decision, and now you want the bike of your dreams – the extension of your life. We have made it easy for you to order that dream. From our secure Pole web store, you can select the bike or frame in the color and size of your choice, and we will ship it directly to you anywhere in the world. When you receive your bike, all you have to do assemble it, then go out and hit the trails, knowing that you’ve just bought the best bike in your life – ever.
Every bike ordered, has been pre-built and quality checked by us. Every order is supplied with a certificate that the bike has been approved for riding. In the case of human error, you are entitled to get a replacement or compensation.
We sell directly to customers globally via our online webshop. If you are a business or a business customer and would like to purchase a product from us, please contact us directly at helpdesk@polebicycles.com before proceeding with your order via the website.
Using discount codes
During some campaigns, you may have found a coupon code that grants you a discount of some sort. You’ll find the input field for the discount code from our cart page.
Payment options
Purchases made on the Pole Online Store are paid through a secure gateway. After completing the purchase, you need to follow the instructions given by the payment service provider. When the payment has been confirmed, the order will be processed.
Available secure payment providers
Available payment options
- Credit / debit card
- Pay in parts (Scandinavia only)
Please note, that available payment methods and options depend on your location.
Delivery options
We ship orders daily from our HQ/factory in Muurame, Finland. Shipments in Finland are shipped by Matkahuolto or picked up from our factory. Shipping outside of Finland depends on the customers’ chosen delivery method. All our shipments leave straight from our HQ/factory and are followed by barcode or other tracking methods provided by the forwarder. Shipment tracking allows you to track the location of the order at all times. Shipments outside of Finland will be delivered directly to the customer’s address. Delivery time depends on location and customer’s choice of delivery method. The cost of delivery abroad depends on location and delivery method.
COVID-19 may cause delays in shipments. We are able to arrange special delivery methods that are usually much faster and more reliable but cost more. If you are willing to get a special delivery, please contact us after the purchase, and let’s make it happen.
Our products in short
Voima E-bike
E-Bike / 190mm / 29″
The idea behind the Voima is simple; Ride up, along, and down faster. The Voima is the ultimate enduro, park bike, long-distance trail rig, and DH play bike all in one. It’s all about maintaining power transfer from our pedal motion to trail speed mechanically, not only from the assistance of the motor but with the right suspension kinematics. Our modern suspension design allows us to make the most of pedaling efficiency without loss of energy.
Evolink 1.4
TRAIL BIKE / 144mm / 150-160mm / 29″
Evolink is our award-winning benchmark for the mountain biking industry. Launched in 2016, the bike was born of frustration at an industry that only ever made incremental changes to bike design every year. We took on the challenge of creating a bike to fit a growing need and created the ‘new school’ geometry, using original insight into how a mountain bike should be ridden up and down the mountain. A slack head angle, steep seat tube angle, and generous reach give the rider the optimum riding position whilst riding on the trail. Combined with 29″ wheels that give you the edge in performance over tough terrain
Stamina 140
TRAIL BIKE / 140mm / 140-160mm / 29″
Stamina 140 is made for action-packed trails, fast descending, and making light work of the climbs. At home on the loamy countryside of the UK, flowy forest needle tracks of Scandinavia, infinite dusty paths of California, or for those quick 30-second laps on your backyard trails. The geometry allows it to be agile, without compromising on speed, stability, or climbing efficiency. With 140mm of rear travel, Stamina 140 gives you plenty of freedom over the terrain and is designed for people who want to ride technical trails but not looking to race enduro or do laps of the Bike Park.
Stamina 160
PARTY BIKE / Mullet Ready / 160mm / 180mm / 29″ or 27.5″
The most modifiable frame in the Stamina range, it can be built as a pure 29er setup or a “mullet” bike with a 27,5″ rear wheel and 29″ front wheel. All about business up front and party out the back, the Stamina 160 has snappier rear travel due to its shorter chainstays and is designed for riders, who prefer a gravity-oriented party ride with Pole Bicycles New School Geometry. With a yoke swap, you’re able to change the rear travel from 160mm to 180mm, which gives you all the dampening advantages of longer travel but a shorter more agile rear end.
Stamina 180
SUPERBIKE / 180mm / 180mm / 29″
Stamina 180 began a new era in Pole Bicycle Company. EVOLINK set the standard for Pole Bicycles, Machine refined the capabilities and the innovation that came with CNC machined and bonded frames, but Stamina 180 marks the next step on our path. We have completely redesigned the frame, and things just got even faster. Stamina 180 is agile, forgiving, and confidence-inspiring. It’s like riding a magic carpet when you hit the trails on this beast. You would be forgiven for thinking that such a long travel bike has compromised pedaling efficiency, but that is certainly not the case here.
Taival
Hardtail / Chromoly Steel / 29″ or 27,5″+
Taival is Pole’s statement to hardcore hardtail mountain bikes. It’s made from high modulus Chromoly steel. The geometry of Taival follows Pole’s original long and slack design.
Tomu
DIRT JUMP / STREET / 100mm / 24″ or 26″
Tomu is Finnish, and it means Dirt. We created this bike with Antti Rissanen, who pulled the first-ever Cashroll and Double Flair -tricks in the world on a mountain bike. We made Tomu for those who want more from their dirt bikes or want to go on a pump track. The BB height is enough for 24″ wheels, and probably the shortest chainstays on the market are made for agility. The frame is made from Chromoly steel is forgiving down the pump track or on the big stuff.
Build options
All our bikes can be bought either as a frameset (frame and hardware only) or as a complete build. For full suspension bikes, you are able to choose a frame with a shock that matches your needs best. A full list of components included can always be found on the product page.
Colors
See the full color map from the image below. Please note, that Polar Blue, Velvet Black, Pepper Red, and Taiga Yellow are our standard colors and the rest are occasionally limited additions.
Electrophoretic Clearcoat
Our new and unique clearcoat treatment is available for all CNC machined bike frames. This type of surface treatment is mostly used in industries whose applications have to resist mechanical strain and environmental impacts like salt, but it’s also commonly used in the jewelry industry.
The coating system has a harder surface than anodizing and being completely clear will look the same as the RAW surface. Along with the standard clearcoat, the new process allows us to create colors too.
For more detailed information visit our Electrophoretic Clearcoat article here.
Sizing
Sizing is simple: Match your height to the chart and you are away!
For a more definitive description of sizing and Pole Bikes, read this article: Size matters – Sizing guide for Pole Bicycles
